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http://www.businessdictionary.com/definition/technical-support.html
Definition of technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. ...
https://en.wikipedia.org/wiki/IT_service_management
IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to design, plan, deliver, operate and control information technology (IT) services offered to customers.. Differing from more technology-oriented IT management approaches like network management and ...
https://searchitchannel.techtarget.com/definition/managed-service-provider
May 01, 2019 · A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.
https://www.collinsdictionary.com/us/dictionary/english/division
A division is a significant distinction or argument between two groups, which causes the two groups to be considered as very different and separate. The division between the prosperous west and the impoverished east remains.
https://dictionary.cambridge.org/dictionary/english/division
division definition: 1. the act of separating something into parts or groups, or the way that it is separated: 2. a…. Learn more.
https://techterms.com/definition/it
It refers to anything related to computing technology, such as networking, hardware, software, the Internet, or the people that work with these technologies. Many companies now have IT departments for managing the computers, networks, and other technical areas of their businesses.
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