Define Desktop Support Technician

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What Is a Description of a Desktop Support Technician ...

    https://www.reference.com/business-finance/description-desktop-support-technician-4d2c0aaec6fc7904
    Desktop support technicians usually have degrees in computer-related studies from colleges or vocational schools. Certifications from IT companies also boost the prospect's chances of getting hired as a desktop support technician. Working as a desktop support technician is a great starting point for professionals interested in high-paying IT jobs.

What's the Difference Between Help Desk and Desktop Support?

    http://met-networks.com/whats-the-difference-between-help-desk-and-desktop-support/
    What’s the Difference Between Help Desk and Desktop Support? If you are in the market for an outsourced IT support company for your small to medium enterprise (SME), then in your research you may have come across a number of terms you have likely heard before but aren’t quite sure of their exact meaning.

Microsoft Certified Desktop Support Technician (MCDST)

    https://www.techopedia.com/definition/646/microsoft-certified-desktop-support-technician-mcdst
    Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification sponsored and supervised by Microsoft. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system. The ...

What is a Desktop Support Specialist? (with pictures)

    https://www.wisegeek.com/what-is-a-desktop-support-specialist.htm
    Oct 17, 2019 · A desktop support specialist is a trained computer expert who provides technical support to users of computer software and hardware running the Windows®, Macintosh®, or Linux® operating system.Most often, a support specialist works within a company's information technology department, as a member of the help desk staff at a computer support company, or …

Desktop Support Guidelines Information Technology ...

    https://www.its.msstate.edu/support/desktop/
    More comprehensive support is available to departments for University-owned computers. The following principles define the general framework of this support. ITS will support hardware for a reasonable life expectancy. The computer industry generally recognizes three to four years as the typical lifespan of a desktop computer.

Desktop Support Technician Hourly Pay PayScale

    https://www.payscale.com/research/US/Job=Desktop_Support_Technician/Hourly_Rate
    The average hourly pay for a Desktop Support Technician is $19.91. Visit PayScale to research desktop support technician hourly pay by city, experience, skill, employer and more.

Remote support - Wikipedia

    https://en.wikipedia.org/wiki/Remote_support
    In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to a remote computer from their consoles via the Internet and work directly on the remote system.Although its main focus is the access to computers located anywhere in the world, the remote support applications also provide …

Technical support - Wikipedia

    https://en.wikipedia.org/wiki/Technical_support
    Technical support (often shortened to tech support) refers to services that entities provide to users of technology products or services. In general, technical support provide help regarding specific problems with a product or service, rather than providing training, provision or customization of product, or other support services.



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