Datapower Customer Support

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IBM DataPower Gateways Firmware Support Lifecycle

    https://www.ibm.com/support/pages/ibm-datapower-gateways-firmware-support-lifecycle
    The IBM DataPower Gateways end-of-service support policy applies differently between hardware and firmware. Hardware. DataPower physical appliance hardware is supported for a minimum of five years, starting at the General Availability of the new product.

Welcome to IBM DataPower Gateways Support

    https://www.ibm.com/support/pages/welcome-ibm-datapower-gateways-support
    Working with IBM Support to solve a problem when using your IBM DataPower Gateways. Review the support available for IBM DataPower Gateways under the support contracts. If you would like to contact our support team, see the "Contacting IBM DataPower Gateways Support" document. IMPORTANT:

IBM Welcome to IBM DataPower Gateways Support

    http://www-01.ibm.com/support/docview.wss?uid=swg21260903
    Welcome to IBM DataPower Gateways Support! ... use this document to determine your machine type Contacting IBM DataPower Gateways Support" follow the linked documents and when you contact IBM support via the telephone ask to be connected to the on-call Duty Programmer. ... IBM customer …

IBM Contacting IBM WebSphere Appliance Support

    http://www-01.ibm.com/support/docview.wss?uid=swg21236322
    If you believe the problem is related to the IBM WebSphere DataPower Integration Blade XI50B 4195 hardware, contact IBM hardware support by using a phone number on this worldwide contacts page, or contact the IBM DataPower appliance support team Report a problem using the SR tool

IBM Support

    https://www.ibm.com/support/home/entry/portal/product/websphere/ibm_datapower_gateways?productContext=1519431047
    The product you selected has been migrated to IBM’s new support experience. You are being redirected to our updated support site where you can open and manage cases or …

Info: DataPower Application Driver – Venafi Customer Support

    https://support.venafi.com/hc/en-us/community/posts/207968067-Info-DataPower-Application-Driver
    Feb 22, 2012 · Summary: IBM WebSphere DataPower SOA Appliances is a family of purpose-built, easy-to-deploy network devices (XML appliances) that simplify, help secure, and accelerate XML and Web Services deployments while extending SOA infrastructure.

IBM Support

    https://www.ibm.com/support/home/product/Z498804X21118F17/websphere/ibm_datapower_gateways
    IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes.



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