Customer Support Tracking Tools

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Best Customer Service Software 2020 Reviews of the Most ...

    https://www.capterra.com/customer-service-software/
    The most efficient Customer Service teams have an ace up their sleeves known as Pipefy. When your customers are ready to thrive and are counting on you to do so, make it simple for them by centralizing all of the customer support requests in one place and standardizing the service delivery flow to ensure an excellent experience from the beginning.

Contact Management & Customer Tracking Software ...

    https://www.salesforce.com/products/sales-cloud/features/contact-management-software/
    Contact management can no longer be done effectively with spreadsheets. To succeed in today’s competitive sales landscape, you need a web-based contact management software that delivers a 360-degree view of your customers, including activity history, customer communications, internal account discussions, and even social data.

Help Desk Ticket Tracking Software Customer Support ...

    https://www.happyfox.com/software/ticket-tracking-software/
    The best Ticket Tracking Software. ... SLA Management and Ticket tracking featuresCustomer support comes with metrics. HappyFox has a robust SLA management feature where you can set SLAs for first response time, assignment time, contact response time, staff reply time and ticket resolution. Thus, you can make sure that at no level is the ticket ...

Customer Service Management Software, Web Customer Service ...

    https://www.netsuite.com/portal/products/crm/customer-service-management.shtml
    NetSuite CRM+ customer service management software provides you with all the tools necessary to significantly reduce service costs, improve customer satisfaction and retention, as well as attract new customers—all in one complete Web customer service software solution!



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