Searching for Customer Support Case Management Software information? Find all needed info by using official links provided below.
https://www.pega.com/products/crm-applications/customer-service/case-management-for-customer-service
Pega's case management simplifies and automates the work of your customer service organization, so you can keep your promise to your customers. That's because Pega's case management software connects all the people and systems required to resolve each customer inquiry.
https://www.salesforce.com/products/service-cloud/features/case-management-software/
Service Cloud integrates your customer service with social networks and provides a self-service customer portal and knowledge base system. Utilize our customer service feature set including call center management, live chat software, and workflow approval.
https://www.netsuite.com/portal/products/crm/customer-service-management.shtml
Customer Service Management Deliver Excellent Customer Service Across Every Touchpoint with Integrated Customer Service Software Case Studies; Data Sheet; By Industry; NetSuite's integrated customer service management solution gives you a 360-degree view of customers-helping to improve customer satisfaction, attract new customers and lower service costs.
https://www.trialworks.com/support/
Customer Support Guide Mobile Downloads. The TrialWorks Mobile App is designed to be a complement for existing TrialWorks Case Management Software users. In addition to true remote access to the contents of important case related information, the application offers a number of other unique and helpful features. ...
https://www.mycase.com/support
Whether you need help getting started with MyCase or want to learn more about our law practice management software, our support team is here for you.
https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/concept/customer-service-case-management.html
Agent and manager features . Agents and managers can use the Customer Service Management application to create cases for customers, route cases to agents with the required skills and availability, manage customer information and case activity, and connect with other applications and departments to assist with case resolution.
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