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https://help.salesforce.com/support
salesforce help; salesforce training; salesforce support
https://help.salesforce.com/HTUnauthContactSupport
Phone Support If you have a critical production issue affecting all users, or need assistance opening a case, please call us. ... For other requests, please open a case online. ASK THE COMMUNITY Salesforce Answers Our community of customers and product experts are ready to answer your toughest questions. ... Contact Us. 1-800-NO-SOFTWARE 1-800 ...
https://www.salesforce.org/contact-us/
Please have a Sales Representative contact me! If you are a nonprofit or not-for-profit, public charity, foundation, K-12 or higher education institution or system, you are eligible to receive 10 Salesforce Enterprise Edition subscriptions at no cost.
https://www.salesforce.org/help/
Increase the return on your investment in Salesforce with Success Plans. As a Salesforce customer, you automatically get the online support, tools, and training that comes with a Standard Success Plan.If you want additional services like 24/7 direct phone access, access to Accelerators (quick, focused work sessions), proprietary apps, on-demand admins and more, you can upgrade to a Premier ...
https://www.salesforce.com/products/service-cloud/what-is-customer-service/
Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Every person or company will have their own definition of what good customer service means.
https://www.salesforce.com/blog/category/customer-service.html
Jan 21, 2020 By Gary Brandeleer 4 Ways to Drive Customer Engagement With Connected Field Service Every customer has felt the pain of scheduling a field service appointment: you’re put on hold, slotted into next week’s schedule, and told someone will come between 8 a.m. and 6 p.m.
https://success.salesforce.com/answers?id=90630000000gyOMAAY
Oct 29, 2011 · If you are a Basic (not paying for SFDC support) SFDC customer and not Premier customer (who pays for the service and have SLA of 2 hours if they log a case), it is always advisable to post your questions on Salesforce developer forums and in case you feel Salesforce.com behaviour is not what as expected, you can log a case to their support.
https://www.salesforce.com/products/service-cloud/overview/
Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.
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