Searching for Configuration Management Service Support information? Find all needed info by using official links provided below.
https://www.helpsystems.com/solutions/it-operations-management-automation/service-support-itil-version-2/configuration-management
Configuration management (CfM), one of the components in the ITIL Service Support area, exists to identify, maintain, and verify information on IT assets and configurations in the enterprise. CfM stores up-to-date information about configuration items (CIs) in a configuration management database (CMDB). Not sure what CIs are? Don’t worry.
https://en.wikipedia.org/wiki/Configuration_management
Configuration management (CM) is a systems engineering process for establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational information throughout its life. The CM process is widely used by military engineering organizations to manage changes throughout the system lifecycle of complex systems, such ...
https://docs.microsoft.com/en-us/configmgr/core/plan-design/configs/support-for-windows-10
Existing client management features should work with these new devices. For example, hardware and software inventory, software updates, and application management. OS deployment is currently not supported. Support for Windows Insider. Starting in Configuration Manager version 1906, you can update and service Windows Insider builds. This ability ...
https://docs.citrix.com/en-us/sdx/12-1/configuring-management-service.html
Aug 29, 2018 · Removing Management Service Files. Updated: 2013-10-07. You can remove any unneeded Management Service build and documentation files from the SDX appliance. To remove a Management Service file: On the Configuration tab, in the navigation pane, expand Management Service, and then click the file that you want to remove.
https://wiki.en.it-processmaps.com/index.php/Service_Support
Service Desk and Incident Management Process Objective: The "Service Desk and Incident Management" process aims to restore IT Services to their defined Service Levels as quickly as possible The process is also responsible for receiving and processing Service Requests, for assisting users, and for coordinating the Incident Resolution with Specialist Support Groups.
https://serviceaide.com/intelligent-service-management/configuration-management/
Intelligent Service Management provides the configuration data you need to successfully support and manage IT equipment and services. Establish and maintain consistency across all assets, so you can better plan, identify, control, account for, and verify configuration items.
https://ndiastorage.blob.core.usgovcloudapi.net/ndia/2005/cmmi/monday/kasse7.pdf
Goals of Configuration Management The goals of Configuration Management are to: Account for all the IT assets and configurations within the organisation and its services Provide accurate information on configurations and their documentation to support all the other Service Management processes Provide a sound basis for Incident Management,
https://www.servicenow.com/products/servicenow-platform/configuration-management-database.html
With an accurate configuration management database (CMDB), it's easy to understand your organization's IT environment, particularly in the areas of service impact analysis, asset management, compliance, and configuration management. The ServiceNow® CMDB provides a single system of …
https://www.greycampus.com/opencampus/itil-foundation/service-transition-processes
Change Management. Service Asset & Configuration Management. Knowledge Management. 1. Transition Planning & Support (TPS) Goal: Service Transition Planning and Support process ensures that the orderly transition of a new or modified service into production, together with the necessary adaptations to the service management processes.
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