Compensation For On Call Support

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How Do Companies Pay for "On-Call" Support? - Slashdot

    https://ask.slashdot.org/story/00/10/17/1844229/how-do-companies-pay-for-on-call-support
    Of course, they expect the tech workers to support it 24/7, yet fail to see the increased number of calls that are generated. I'm putting a proposal together to define where the problems lie, but I am looking for some feedback as to how other companies pay thier on call staff.1/5(255)

Do You Get Paid for Being on Call? - The Balance Careers

    https://www.thebalancecareers.com/do-you-get-paid-for-being-on-call-2060048
    Do You Get Paid for Being on Call? ... The Department of Labor has an elaws FLSA Hours Worked Advisor has information about on-call pay (also known as "standby pay") for workers and employers. It states, "Whether hours spent on-call is hours worked is a question of fact to be decided on a case-by-case basis. All on-call time is not hours worked."

Pay rates for "On Call" tech support? 'think I'm gettin ...

    http://www.sysopt.com/showthread.php?79816-Pay-rates-for-On-Call-tech-support-think-I-m-gettin-screwed
    Jan 30, 2001 · I got a job doing Tech support for a global B2B exchange company. When I was hired I was told there would be *some* nights that I would be on call. I was told that it would generally be no more that once or twice a week, and that there would be notice of when I would be on call. It is now one month since accepting the job and the manager is now saying that the 3 techs (myself included) would ...

On-call compensation for IT staff: What's everyone doing ...

    https://arstechnica.com/civis/viewtopic.php?t=333371
    Jan 18, 2006 · Managment's attitude is that on call support is part of the job ("everybody in the company is expected to do it"), so no extra bonuses or compensation. Needless to say recruiting and retention is ...

Industry Standard Pay for 24/7 on-call?

    https://community.spiceworks.com/topic/1534123-industry-standard-pay-for-24-7-on-call
    Apr 04, 2016 · We get 10 hours pay for each week we are on call. Anytime we get a call and remote in then it is 1.5x hourly pay, if you have to physically go in then its 2 hours automatically OT and however much time it took to get the job done, so if it took you 5 hours that 7 hours of OT. We go in 15 minute increments so if it took 48 min you get an hours pay.

Paying Employees Who Are On Call or Traveling for ... - Nolo

    https://www.nolo.com/legal-encyclopedia/paying-employees-business-travel-on-call-30074.html
    What employees can do while on call: If you set a lot of rules for on-call workers, such as a ban on alcohol or a requirement that they respond quickly and in person to calls (which can be difficult if the employee is out running or taking the kids to school), you may have to pay for this time. Travel Time



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