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https://www.quora.com/What-are-the-most-common-help-desk-questions-issues
Nov 14, 2016 · As a former System Administrator and Support Technician, I found that the most common helpdesk questions/ issues were related to how various software works and how to use it to its fullest potential. It would be great if all software companies offered a JumpStart program like IssueTrak: a program where highly-skilled, product specialists offer training and configuring sessions to help …
https://www.best-job-interview.com/help-desk-interview-questions.html
Behavioral-based Help Desk Interview Questions 1. Communication. 2. Customer Service Orientation. 3. Problem-Solving Ability. 4. Adaptability. 5. Stress Tolerance.
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