Citrix Preferred Support Services

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Citrix Support Program Overview - Citrix

    https://www.citrix.com/support/programs/
    ** For support on End of Life products, please see Extended Support. A separate contract is required. Certain products are not eligible. Program Terms: For complete overview of our Citrix Support services, benefits and guidelines, please review the Worldwide Support Services Guide.

Citrix Support Product Matrix - Citrix

    https://www.citrix.com/support/product-lifecycle/support-product-matrix.html
    Active Legacy Support and/or Subscription Advantage agreements will be honored until the contract expiration date. Upon expiration date, the agreement will expire and customers may upgrade to Citrix Customer Success Services (CSS).. Note: Active Subscription Advantage or CSS is required to access Technical Support when using a preferred legacy agreement.

Citrix Support Services and Resources - Citrix

    https://www.citrix.com/support/
    Customer Success Services (CSS) programs. Comprehensive programs featuring support, consulting, and education, designed to help you get more value faster and keep your Citrix …

Citrix Preferred Support Services Helping You Get the Most ...

    https://www.dell.com/downloads/global/solutions/vslc/Citrix_PrefSupport.pdf
    Citrix Preferred Support Services Helping You Get the Most Out of Your Citrix Access Platform FACT SHEET CITRIX PREFERRED SUPPORT SERVICES Keeping your technology investment operating at maximum efficiency is vital for the success of your access platform—and your company. That is why we have created Citrix® Preferred Support Services. This program allows

Citrix Systems, Inc. (Preferred Support Services ...

    http://www.gotoassist.com/downloads/pdf/s/GoToAssist_Citrix_Preferred_Support_Services_Case_Study.pdf
    customers in the health and financial services industries. The Citrix Preferred Support Services team is able to provide higher-quality support using GoToAssist, regardless of the customer’s environment. “Some are small businesses with one or two servers, while others are enterprise-level organizations with hundreds

Welcome to Select Services - Citrix

    https://www.citrix.com/support/welcome-to-select.html
    As a Select Services customer, you've got best-in-class response times, 24/7/365, for your most critical issues. But you've also got a whole lot more to help you put Citrix technology to work in your organization, including: Tools and resources to support and maintain your Citrix products; Online training to build your skills

Worldwide Support Services Guide - citrix.com

    https://www.citrix.com/content/dam/citrix/en_us/documents/support/worldwide-support-services-guide.pdf
    As a Citrix Services™ customer, we want to thank you for choosing our products and services. Our goal is to ensure your product success using Citrix Support Services resources and tools. This Support Services Guide provides an overview of the Citrix services, benefits and guidelines intended to maximize your Citrix investment by

Citrix Support – A new model, a new hope, Citrix Customer ...

    https://www.basvankaam.com/2016/11/08/citrix-support-a-new-model-a-new-hope-citrix-customer-success-services/
    Nov 08, 2016 · About two weeks ago Citrix introduced part of their new support portfolio for 2017 and beyond, a.k.a. Citrix Customer Success Services. Starting January 1st 2017 customers will be able to purchase, or better said subscribe to (annually) a new support package named ‘Select’ (as part of the Customer Success Services) with two more packages following mid-2017 (June / July) referred to as ...

Updating company and contact information on a Citrix ...

    https://support.citrix.com/article/CTX126336
    Preferred Language; Email & Survey Opt-in/Opt-out Preferences ; Select Save Changes ... Please contact the Citrix Customer Service department in your region, click here or reference citrix.com > Support > Customer Service > Contact Us > Contact Customer Service for contact information.



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