Searching for Cisco Smartnet Support information? Find all needed info by using official links provided below.
https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.
https://www.cisco.com/c/en/us/services/technical/smart-net-total-care.html
With 24-hour access to Cisco experts, resolve issues faster and manage risk with proactive diagnostics, security alerts, and Cisco Technical Assistance Center. Get hardware replacement in as little as two hours and obtain operating system software updates from the Cisco support website.
https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html
Cisco provides around-the-clock, award-winning technical support services, online and over the phone to all customers, partners, resellers, and distributors who hold valid Cisco service contracts. Please have your Cisco.com User ID, Contract and Serial number(s) ready when you contact Cisco Support to prevent any delays with your support request.
https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/SMARTnet.pdf
Cisco shall provide the SMARTnet Services described below as selected and detailed on the Purchase Order for which Cisco has been paid the appropriate fee. Part I - Technical Support – Cisco Responsibilities • Cisco Technical Assistance Center (TAC) access 24 hours per day, 7 days per week to assist with Product use,
https://www.cisco.com/web/partners/services/promos/accelerate/downloads/Cisco_SMARTnet_SG.pdf
The Cisco SMARTnet Service includes a personalized Software Advisor available through the Cisco.com Web portal, which keeps you advised about which new software releases are available for your Cisco network devices. Cisco.com Support Site Statistics • 80 percent of technical support issues are resolved through Cisco.com
https://community.cisco.com/t5/smart-net-total-care-portal-and/smartnet-sntp-coverage/td-p/3886940
Hi, Can you please guide me (including a link, or information) on what is covered and what is not, under the Smartnet SNTP and all the other Smartnet Total care services please. I would like to know if the above covers components included or
https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.
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