Cisco Shared Support 24x7x4

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Cisco Services Partner Program Partner Support Service

    https://www.cisco.com/web/services/partnerCommsAssets/CSPP/a1-CSPP-PSSQuotingandOrderingTraining.pdf
    • Cisco Shared Support or Collaborative Technical Support will still be orderable in any Cisco ordering tool by Cisco partners for a period of 60 days after migration (until November 30, 2012). ... TP 24X7X4 Support for Cisco TelePresence ...

Cisco Smart Net Total Care

    https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/cisco-smart-net-total-care.pdf
    Cisco Smart Net Total Care.doc Cisco Technical Assistance Center (TAC) access ... Cisco Support Communities Access to SNTC Support Community Smart Portal (where available). ... Onsite Support 24x7x4 Four Hour Response for Remedial Hardware Maintenance twenty-four (24) hours per day, seven (7) days per week including Cisco observed holidays. ...

Cisco SMARTnet Service

    https://www.cisco.com/web/partners/services/promos/accelerate/downloads/Cisco_SMARTnet_SG.pdf
    Cisco SMARTnet Service is an award­winning technical support service that gives IT staff direct, anytime access to Cisco engineers and Cisco.com resources to help ensure the fast, expert response and accountability you require to resolve critical network issues. Cisco …

CON-P2SP-CP7975 - PM2, 24X7X4 Cisco Unified IP Phone 7975

    https://www.ithsc.com/ciscohardwaremaintenance/Shared-Support-=-Collaboration-TS---Shared-Support-CON-P2SP-CP7975-p-826450.html
    PLEASE NOTE: Every effort has been made to ensure the accuracy of all information contained herein. IT Help and Support Centre Ltd makes no warranty expressed or implied with respect to accuracy of this information, including price, product editorials or product specifications.

Partner Supported Service GSPs - Cisco

    https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/smart_portal/Partner/Partner_Supported_Service_GSPs.pdf
    partner support service pss contracts description psut pss swss sauprtnr sup 8x5xnbd (us/c) psrt pss ucc swss sauprtnr sup 8x5xnbd (row) psue prtnr sup 8x5x4 psup prtnr sup 24x7x4 pu2p prtnr sup 24x7x2 psoe prtnr ess sw* prtnr sup os 8x5x4 psop * prtnr sup os 24x7x4 pss sbs 1 yr 24x7x4 pso2 psb3n* psw3prtnr sup os 24x7x2

Smart Care Dashboard Cisco Services Guide

    http://media.gswi.westcon.com/media/ServicesGuide1.6.pdf
    Cisco Services Guide Why sell Cisco Services? ... CNLP – 24x7x4 Premium uplift To be bought in addition to a NBD service level to upgrade specifi c devices. Cisco Smart Care Service – network level coverage ... Ongoing Cisco software operating system support 4) Cisco.com knowledge base and tools FACT – There are 2.8 million software ...

Cisco Smart Net Total Care Service – More Than a Warranty ...

    https://www.cisco.com/c/en/us/support/docs/services/sntc/sntc_warranty.html
    Apr 21, 2017 · 2 Cisco Technical Assistance Center (TAC) support for the portal and collections requires purchase of the Smart Assist service. 3 This table refers to Cisco’s standard hardware warranty. Refer to the Product Warranties page for information about additional Cisco warranties. 4 This warranty ensures that the software media is free from defects.

Service Description of PSS Onsite? - Cisco Community

    https://community.cisco.com/t5/operations-exchange/service-description-of-pss-onsite/td-p/2528984
    Hi Volks, Does anybody have a good and up-to-date service description of the Cisco Partner Support Service with ONSITE? I can not find anything about this? How does it work? Who will make the onsite service? Thank you for your replies! best regards

Solved: Difference between SmartNet Total Care,... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
    Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.



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