Searching for Cisco Devices That Support Call Monitoring And Call Recording information? Find all needed info by using official links provided below.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab10/collab10/recordng.html
Jan 19, 2016 · Revised: January 15, 2015; OL-30952-03. Call monitoring and recording solutions provide a way to monitor and record audio and video calls that traverse various components in a Unified Communications and Collaboration solution, such as Cisco IP Phones, Cisco Unified Border Element devices, or Cisco switches.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/configExamples/cucm_b_recording-use-cases.html
Jan 17, 2018 · The user on device B uses the softkey or programmable line key on the Cisco IP device to start and stop the call recording session. The user presses the Record key to start the recording session. Cisco Unified Communications Manager makes two recording calls to the built-in bridge (BIB) of the Cisco IP device (one call for the near-end media ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/srnd/collab11/collab11/recordng.html
Revised: February 7, 2017. Call monitoring and recording solutions provide a way to monitor and record audio and video calls that traverse various components in a Unified Communications and Collaboration solution, such as Cisco IP Phones, Cisco Unified Border Element devices, or Cisco …
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/admin/10_5_2/ccmfeat/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_1052/CUCM_BK_C3A84B33_00_cucm-feature-configuration-guide_chapter_01010.html
Oct 10, 2019 · Cisco Unified IP Phone support—To view a list of the Cisco Unified IP Phone that support recording, log in to Cisco Unified Reporting and run the Unified CM Phone Feature List report, ... choose Device > Device Settings > Recording Profile. ... Recording Tones take precedence over Monitoring Tones for calls that are both recorded and ...
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/jabber/11_5/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide/CJAB_BK_C9858CC7_00_cisco-jabber-features-guide_chapter_0110.html
Oct 23, 2018 · Cisco Jabber does not provide any interface to begin silent monitoring or call recording. Use the appropriate software to silently monitor or record calls. Cisco Jabber does not currently support monitoring notification tone or recording notification tone. You can use silent monitoring and call recording functionality only.
https://community.cisco.com/t5/ip-telephony-and-phones/call-recording-and-monitoring-be6000/td-p/2182138
Basically u are looking for two solutions : a. Recording [ 3rd party as told by Mr. Anas ] and b. Call monitoring by supervisor. Please check the datasheet for Cisco BE 6000 which also says "Business Edition 6000 supports 10 recording sessions, 100 interactive voice recognition sessions, and periodic historical reporting"
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