Searching for Cisco 8x5xnbd Support information? Find all needed info by using official links provided below.
https://ithsc.com/ciscohardwaremaintenance/smartnet-8x5xnbd.php
Cisco SMARTnet is available in a number of different cover levels, however the most popular is the 8X5XNBD support level. 8X5XNBD is the most cost effective service level and provides: 8 hours a day 5 days a week fault reporting; Replacement hardware on the Next Business Day (NBD) after fault diagnosis
http://www.trinito.com/Support-Assistant-CON-SMBS-8x5xNBD-c-12_13.htm
Cisco SMARTnet with 8x5xSDS HW and Small Business TAC (SMBS) This service level provides access bug fixes and patches for the device and with support provided by SMB TAC during business hours (week days 9am to 5pm).
https://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/smart_portal/Partner/Partner_Supported_Service_GSPs.pdf
partner support service pss contracts description psut pss swss sauprtnr sup 8x5xnbd (us/c) psrt pss ucc swss sauprtnr sup 8x5xnbd (row) psue prtnr sup 8x5x4 psup prtnr sup 24x7x4 pu2p prtnr sup 24x7x2 psoe prtnr ess sw* prtnr sup os 8x5x4 psop * prtnr sup os 24x7x4 pss sbs 1 yr 24x7x4 pso2 psb3n* psw3prtnr sup os 24x7x2
https://www.mostlynetworks.com/2012/03/what-do-those-cisco-support-part-numbers-mean/
Cisco hardware can be covered from 8x5xNBD to 24x7x2 with either parts only or onsite service. Software can be supported with minor release upgrades to major release upgrades. SNT-SMARTnet Standard (8x5xNBD) – Next-business-day delivery of advance replacement parts, provided the request is received prior to 3pm depot time. SNTE –
https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our solution experts who own your case from first call to resolution.
https://community.cisco.com/t5/smart-net-total-care-portal-and/ecdn-support-versus-sntc/td-p/2942229
Our community includes Cisco experts to answer your questions about the Smart Net Total Care (SNTC) portal and CSP-Collector. Click the navigation links below to access materials for using our service and supported collectors.
https://www.cisco.com/web/partners/services/promos/accelerate/downloads/Cisco_SMARTnet_SG.pdf
Cisco SMARTnet Service/ Onsite 8x5xNBD 8x5x4 24x7x4 24x7x2 Only with onsite option 24x7 access Full access Ongoing updates and upgrades All * Advance hardware replacement is available in various servicelevel combinations. For example, 8x5xNBD indicates that a technical support engineer is available 24x7 and advance hardware replacement is available
https://www.cisco.com/c/dam/global/th_th/assets/docs/seminar/advantnow10_SmartService_Boot_Camp_Myanmar.pdf
they have a contract with Cisco • Spare Parts: support by partner Cisco Branded Services (Cisco Brand) • Service offerings sold through partners • Ready-for-Resale to Partner for Customer • Technical Issue: Customer work directly wi th Cisco or Partner work on behalf of custo mer. • Spare Parts: 100 % cover under Service Co ntract
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