Cern Windows Support

Searching for Cern Windows Support information? Find all needed info by using official links provided below.


CERN Nice Services

    http://www.cern.ch/windows
    Remote Desktop (Terminal Service) provides connectivity to CERN Central Terminal Servers providing the range of CERN supported applications. Remote Desktop Gateway allows access to your Office desktop from outside CERN using another computer where you can use all your preferred applications.

Functional Element CERN Service Portal

    https://cern.service-now.com/service-portal/function.do?name=windows-client-support
    Windows Client Support (IT-CDA-AD) Central management of desktop and laptop computers running Microsoft Windows at CERN. Installation of core office applications with CMF, including antivirus and antispyware solutions.

Service Element CERN Service Portal

    https://cern.service-now.com/service-portal/service-element.do?name=windows-desktop
    This service provides support for managed Windows desktops and laptops at CERN using the NICE (*) infrastructure to provide, ensure and maintain a consistent environment through which Windows users at CERN can obtain resources, applications and managed operating system services. (*) NICE = Network Integrated Computing Environment.

Support ROOT a Data analysis Framework

    https://root.cern.ch/support
    Support. Top level support is what makes ROOT a success. We do our utmost to solve any issues as soon as possible. To make this task as efficient as possible for us follow these few simple rules. In case you think you have found a bug, please first search the forum and roottalk digests to see if the issue has already been discussed.

Status of Windows 10 at CERN

    https://espace.cern.ch/winservices-help/NICEEnvironment/NICEWindows10/Pages/Status-of-Windows-10-at-CERN.aspx
    Here are some dates concerning Windows 10 at CERN: April 2017 : In-place upgrade from Windows 7/8.1 to Windows 10 is available as a CMF package for centrally managed machines: "MS Windows 10 - upgrade b 1809". Simply install that package from Add/Remove CMF packages page. For more information or support, please open a ticket at [email protected]

Migration to Windows 10 due to Windows 7 End of Life CERN

    https://home.cern/news/announcement/computing/migration-windows-10-due-windows-7-end-life
    It does not enable you to benefit from recent hardware and security features that are only available in Windows 10. Windows 10 is already available for deployment at CERN. A migration campaign is starting and all computers with Windows 7 operating system will be targeted for an upgrade over the course of the year.

CERN

    https://espace.cern.ch/winservices-help/NICEEnvironment/NICEInstallation/Pages/InstallationOfWindowsAtCERN.aspx
    Supported Hardware and Versions of Windows. The following table summaries the supported versions of Windows for the various standard CERN PC models and points to specific installation instructions when needed. Note: By default only the 32-bits platform is supported. If specified, the platforms 32/64 bits are both supported.



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