Celerra Support Materials

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What is the collect_support_materials script? - Dell EMC

    https://community.emc.com/docs/DOC-7817
    Jul 26, 2010 · 1. With the advent of the automatic log collection & transfer utility, the collect_support_materialsscript is invoked automatically for Celerra CallHome events, as is a panic dump collection. 2. The collect_support_materials script resides in the /nas/toolsdirectory and can be run manually by root or nasadmin.

How to Collect Celerra Support Materials from Command Line

    https://community.emc.com/videos/3341
    Jun 11, 2012 · This video will describe how to Collect Celerra Support Materials from Command Line. 12908 Views Tags: support. Content tagged with support , celerra. Content tagged with celerra , video. Content tagged with video Comments. 3 Comments Actions. Replace Featured Video {i18nText('global.close.modal')} Close. Another video has already been ...

vTechDiary: How to collect Support Material in EMC Celerra ...

    http://www.vtechdiary.com/2015/12/how-to-collect-support-material-in-emc.html
    Dec 14, 2015 · How to collect Support Material in EMC Celerra / VNX Storage Step to Collect Support Materials in Celera or VNX Storage: 1. Open Putty and SSH to the Control Station IP address. 2. Log into CS using the nasadmin user 3. Become the root user $ su Password: 4. Start the script using the below command.

EMC Celerra : How to collect Support Material using CLI

    https://www.cibinvarghese.com/2013/01/celerra-logs-collecting-using-cli.html
    Jan 09, 2013 · Support material is one of the basic log file used to diagnose celerra as well as for VNX issues.This log file will enable EMC Support Engineers to deal with product issues in a more effective and timely manner.

How to format collect_support_materials output? - Dell ...

    https://www.dell.com/community/Celerra/How-to-format-collect-support-materials-output/m-p/6664068
    Hi, I need to general a Excel report from collect_support_materials output? Anyone can help me out? Greatly appreciate. Charles

EMC anonymous ftp service and transfer_support_materials

    https://techaticpsr.blogspot.com/2013/05/emc-anonymous-ftp-service-and.html
    May 01, 2013 · Our Celerra uses a utility under /nas/tools called /nas/tools/transfer_support_materials to do this. We noticed that when the Celerra tried to transfer the support materials that too failed. And this generated an additional series of critical errors. We logged into the Celerra's control station and ran transfer_support_materials by hand.

What is the collect_support_materials script? - Dell EMC

    https://community.emc.com/docs/DOC-7817
    Jul 26, 2010 · Product: Celerra . Description: What is the collect_support_materials script? Resolution: What is the collect_support_materials script, and how and when is it used?. 1. With the advent of the automatic log collection & transfer utility, the collect_support_materialsscript is invoked automatically for Celerra CallHome events, as is a panic dump collection.

How to Collect Celerra Support Materials from Command Line

    https://community.emc.com/videos/3341
    Jun 11, 2012 · This video will describe how to Collect Celerra Support Materials from Command Line. 12908 Views Tags: support. Content tagged with support , celerra. Content tagged with celerra , video. Content tagged with video Comments. 3 Comments Actions. Replace Featured Video {i18nText('global.close.modal')} Close. Another video has already been ...

vTechDiary: How to collect Support Material in EMC Celerra ...

    http://www.vtechdiary.com/2015/12/how-to-collect-support-material-in-emc.html
    Dec 14, 2015 · How to collect Support Material in EMC Celerra / VNX Storage Step to Collect Support Materials in Celera or VNX Storage: 1. Open Putty and SSH to the Control Station IP address. 2. Log into CS using the nasadmin user 3. Become the root user $ …

Cibin Varghese: EMC Celerra : How to collect Support ...

    https://www.cibinvarghese.com/2013/01/celerra-logs-collecting-using-cli.html
    Jan 09, 2013 · Support material is one of the basic log file used to diagnose Celerra as well as for VNX issues. This log file will enable EMC Support Engineers to deal with product issues in a more effective and timely manner.

Collect Support Materials - EMC VNX Unified Storage Array ...

    https://www.youtube.com/watch?v=Oydz3V_2Szo
    Nov 30, 2012 · The video shows the proper way to collect your support material files to provide to your support provider. This video is for the VNX UNIFIED Storage Array.

EMC anonymous ftp service and transfer_support_materials

    https://techaticpsr.blogspot.com/2013/05/emc-anonymous-ftp-service-and.html
    May 01, 2013 · The upshot of the story is that if you too run a Celerra or other product that sends support materials to EMC via anonymous ftp, this might be a good day to test out transfer_support_materials to make sure that your "support directory" is intact.

Basic healthcheck commands for EMC Celerra/VNX

    http://beginnersforum.net/blog/2014/11/05/basic-healthcheck-commands-for-emc-celerravnx/
    Nov 05, 2014 · Basic healthcheck commands for EMC Celerra/VNX November 5, 2014 Vipin V.K One comment For the Celerra or a VNX file/Unified system we can verify the system health by running the nas_checkup command.

How to format collect_support_materials output? - Dell ...

    https://www.dell.com/community/Celerra/How-to-format-collect-support-materials-output/m-p/6664068
    Hi, I need to general a Excel report from collect_support_materials output? Anyone can help me out? Greatly appreciate. Charles

Celerra XML API FileSystems - Dell Community

    https://www.dell.com/community/Celerra/Celerra-XML-API-FileSystems/td-p/6834106
    <Action>If the problem persists, collect support materials by running the /nas/tools/collect_support_materials script or the newer /nas/tools/automaticcollection script. Note any symptoms. If you require more information on the materials collection process, refer to the Problem Resolution Roadmap for Celerra, available on EMC Powerlink, or EMC ...

Use the CLI to quickly determine the size of your Celerra ...

    https://thesanguy.com/2011/07/13/use-the-cli-to-quickly-determine-the-size-of-your-celerra-checkpoint-filesystems/
    Jul 13, 2011 · Use the CLI to quickly determine the size of your Celerra checkpoint filesystems. July 13, 2011 thesanguy 7 Comments. Need to quickly figure out which checkpoint filesystems are taking up all of your precious savvol space? Run the CLI command below.



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