Searching for Bmc Software Support Policy information? Find all needed info by using official links provided below.
https://www.bmc.com/support/resources/bmc-product-support-policy.html
BMC Customer Support will direct customers to existing fixes, patches, or workarounds applicable to the reported case. BMC Software will develop new hot fixes for problems of high technical impact or business exposure for customers. With customer input, BMC will determine the degree of impact and exposure and the consequent activities.
https://www.bmc.com/support/support-central.html
BMC Support Central has support, documentation, licensing, and customer care information for all BMC Software products.
https://communities.bmc.com/docs/DOC-107453
Dec 08, 2017 · Explanation of the above policy for Control-M 7.0.00, 8.0.00, 9.0.00. - Bi-yearly release of Control-M product and 2 fixpack designated yearly - Control-M product released has Full Support for approximate 4 years. - After the end of Full Support, Control-M products will go to Limited Support, typically, for another 2 years.
https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=122986
Documentation by Supported Product Version. Choose the version for which you want to view associated technical documents.
https://communities.bmc.com/docs/DOC-119481
Jan 03, 2019 · Support for any cloud platform is conditioned on support for the guest operating system under which the Control-M product is running in the cloud machine. In the event that a reported problem is most likely caused by the cloud software, BMC may require customers to open a support case with the cloud vendor to assist troubleshoot the issue.
https://docs.bmc.com/docs/productsupport
Get support for BMC products, including documentation, frequently asked questions, knowledge articles, downloads, training, and more. BMC Product Support pages - BMC Software Support Central
https://customerapps.bmc.com/spac/o/welcome.html?mode=submit&F700002937=LPH3S.9.0.19
Note: BMC supports customers who are using the product in the specified environment based on the BMC Software product Support Policy Only predefined parameters would be searchable. You can search BMC products using pre-defined search keys.
https://docs.bmc.com/docs/productsupport/search?q=empty
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