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https://support.symantec.com/
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
https://origin-symwisedownload.symantec.com/resources/webguides/cacheflow/3x/3_4/webguide/Content/Monitoring/Contacting-Blue-Coat-Support.htm
To assist Blue Coat Technical Support, heartbeats are mandatory on the CacheFlow appliance. Heartbeats provide diagnostic reports that allow the Blue Coat support team to proactively address system issues. Each heartbeat is encrypted and transferred to Blue Coat using HTTPS.
https://support.symantec.com/us/en/contact-us.html
Click to learn more about the changes to Enterprise Technical Support as a result of the acquisition. Learn More Here. Chat. Get help with Enterprise Products via our Virtual Agent and Live Chat. Open a Case. Create or manage technical and non-technical cases, access your licenses or download your software via MySymantec.
https://bluecoatsoftware.com/contact-us/
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https://support.symantec.com/us/en/article.TECH241863.html
Jun 21, 2019 · Each appliance or application may have its own set of predefined files that can be uploaded. Any troubleshooting files outside the bounds of what the appliance or application is programmed to do will need to use one of the manual methods listed further down in the body of this document to get those files to Blue Coat Technical Support. PROXYSG:
https://support.symantec.com/us/en/article.TECH236428.html
Support Resources. Symantec offers extensive support resources: Self-service Options. MySymantec – Your online resource for all enterprise technical support-related needs and non-technical enquiries. First-time users will need to create an account.Once logged on you can search our technical support knowledge base, or create, submit, track, manage, and close technical support cases.
https://www.symantec.com/support-center/hardware-support
Support Reference Guide – Learn about obtaining technical support and read Symantec’s Support terms Having the right technical support plan is vital to any IT and security risk management program. Some organizations may require a more advanced level of support. For more information on premium support offerings, consulting and education ...
https://support.symantec.com/us/en/article.DOC11014.html
Symantec's Technical Support Terms & Conditions describe the scope of and conditions under which Symantec supplies technical support to eligible customers (customers with current Maintenance or subscription that includes technical support) for those Symantec products that are used in a supported configuration and in accordance with the terms of their License Agreement, documentation and ...
https://www.symantec.com/services/education-services/certification
Why Get Certified? Did you know that Symantec certifications ranked #1 as the top product vendor cyber security certifications by salary in the IT Security Salary Survey (Certification Magazine, November 2015) and that 76% of candidates and recruiters verified that Symantec Certification was discussed as part of the hiring process?
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