Searching for Block Of Hours Support Contract information? Find all needed info by using official links provided below.
https://support.atera.com/hc/en-us/articles/221144967-Create-New-Contract-Block-Hours
This article will show you how to create a new Block Hours type contract. A Block Hours contract can be used to bill a customer for a block of working hours, with a specified price per hour. During the billing period the number of hours consumed is deducted from the purchased "Block".
http://www.syscom.com/wp-content/uploads/2014/08/PrePaidOption.pdf
remaining balance of available support hours. For a technical support issue that extends beyond the remaining balance of hours, authorization is required at that time via fax to purchase an additional block of hours or to switch to the Individual Call Option. A Pre-Paid Block of support hours is valid for 12 months from the date of purchase.
https://blog.worldsynergy.com/managed-it-vs-block-hours/
Like the name, Block Hours support is billed and paid based on hours of support needed and used by your organization – otherwise described as a “pay as you go” model. Most IT services companies who offer a break-fix model will contract a certain dollar amount per …
http://www.roberts-group.net/PDF/Block.pdf
20 Hour Block $100.00 per hour 40 Hour Block $90.00 per hour 100 Hour Block $80.00 per hour Time Blocks are to be paid 100% in advance. Time will be billed at 1/2 hour increments. Phone support time will be applied to the block time hours at 15-minute increments. Travel time to the client will be applied to the block time hours.
https://www.itworld.com/article/2782393/it-support-contract-vs--prepaid-time-blocks--avoiding-dead-ends.html
A prepaid time block is not a long-term agreement, because there is no real long-term relationship or contract once the hours are used up. (2) An IT Support Contract is an Agreement In Writing.
http://www.prosyscon.com/block-hour-plans/
Our Flexible Maintenance contract holders are guaranteed a 4-hour response time during standard business hours. Please realize resolution to these issues may take longer and are contingent on accessibility to specific hardware, software and 3rd party support.
http://www.pcandl.com/solutions/consulting/consult2.htm
block of hours agreement. by accepting and signing the block of hours contract, you (referred to as the "purchaser") are obligating your company to be bound by this agreement with printers computers & lans (referred to as "pc&l").
https://www.icssnj.com/block-hour-support-plans.html
Our Managed IT Support Plans are competitively priced and provide the full IT department experience at a fraction of the cost. Each plan provides proactive maintenance, server monitoring, remote helpdesk support, on-site support, unlimited remote data backup, virtual CTO (IT …
http://metroplextech.com/s_block-hours.htm
About prepaid block of hours: The Block hour program is an lower cost alternative to the standard flat hourly rates. You prepay for a block of hours discounted from our standard hourly rates. Hours can be used for desktop, server or network level support.
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