Searching for Bharti To Outsource Customer Support For African Operations information? Find all needed info by using official links provided below.
https://economictimes.indiatimes.com/industry/telecom/Bharti-to-outsource-customer-support-for-African-operations/articleshow/6751068.cms
Top mobile operator Bharti Airtel, which recently outsourced the IT requirements for its Africa operations to IBM, is now close to finalising a deal to outsource its customer support services. Never miss a great news story!
https://www.itweb.co.za/content/VgZeyqJVbmPqdjX9
Oct 27, 2010 · As per the agreement, Bharti Airtel - which owns and operates the Zain brand in 16 countries across Africa - will outsource core customer services to …Author: Nikita Ramkissoon
https://economictimes.indiatimes.com/topic/African-operations/news/8/8
Bharti to outsource customer support for African operations 15 Oct, 2010, 02.00AM IST Top mobile operator Bharti Airtel, which recently outsourced the IT requirements for its Africa operations to IBM, is now close to finalising a deal to outsource its customer support services.
http://outsourceportfolio.com/bharti-airtel-outsources-infrastructure-applications-support-ibm-africa/
Jan 15, 2011 · Bharti airtel outsources IT infrastructure and applications support to IBM in Africa January 15, 2011 NAIROBI, Kenya and ARMONK, N.Y., – 14 Jan 2011: IBM (NYSE: IBM) and Bharti airtel today announced the completion of contract negotiations for technology services spanning 16 African countries.
https://www.cram.com/essay/strategic-outsourcing-at-bharti-airtel-limited/P33CZ2NSC
Bharti’s customer base is growing at 100% per year. It has its mobile operations currently in 15 circles out of 25 in the country and its fixed line operations in 6 circles. So it is a huge challenge to keep pace with the expansion. 2. Capital expenditures and the risk: They are …
https://www.worldwidecallcenters.com/five-reasons-to-outsource-your-customer-support/
Five Reasons to Outsource Your Customer Support. Business is growing and your management team is balancing customer satisfaction with maintaining margins. Your goal is to provide effective customer support to your customers while keeping your costs low. Whether via phone or online, you want your customers to get great 24/7 customer service.
https://www.outsource2india.com/services/customer_interaction_services.asp
The need to outsource customer support services to O2I The fact that there needs to be an intense focus on customer care is indisputable. Acquiring new customers as well as keeping existing customers satisfied by anticipating their needs can only be done through good customer support.
http://www.telecomcircle.com/2010/07/outsource-dilemma-in-telecom/
The biggest dilemma that the mobile operators are facing is the decision on which functions to outsource and which functions to outsource. This article tries to provide a framework for decision making on outsourcing based on Geoffrey Moore's theory of core and context
https://www.outsource2india.com/india/outsourcing-customer-support-india.asp
Outsourcing customer support to India can help you to dramatically reduce operational cost, improve efficiency, scale up operations and manage your workforce more profitably. Partnering with India for customer support can help you find the right balance between, customer …
https://www.bharti.com/press-release-2008-2009-more10.html
As a company, Airtel has always benchmarked itself to international standards. Airtel became the first telecom service provider, to consider and implement a service model to outsource its call center operations, which at the time of launch in 2004, was only beginning to become a reality in the developed economies of the world.
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