Searching for Bcs Support Symantec information? Find all needed info by using official links provided below.
https://www.symantec.com/services/premium-support
The Customer Success Manager (CSM) shares Symantec and industry best practices and advises on solution and feature adoption and performance. Provides escalation assistance as required to get the best support experience. Technical Account Manager. Partnership with a named advocate, a support expert focused on your solution specific goals.
https://support.symantec.com/
Symantec Enterprise Support resources to help you with our products. Search our knowledge, product information and documentation and get access to downloads and more
https://submit.symantec.com/whitelist/bcs/
Enterprise Customer Software Whitelisting Program: ... The goal of the program is to mitigate the likelihood of false positives by Symantec endpoint products in the customer's environment. This program is available to approved Symantec customers who are covered under an active Premium or BCS support contract.
https://submit.symantec.com/websubmit/bcs.cgi
Use the form below to upload a suspected infected file or an email with a malicious attachment to Symantec Security Response. This submission form is intended for BCS customers with a valid support ID number. Users of Norton products may submit suspicious files to Security Response by using this submission form instead.
https://support.symantec.com/us/en/article.INFO4324.html
Premium Support Technical Account Manager (TAM) offering: The TAM is an assigned product specialist, who serves as a point of contact to assist customers with their Symantec security software lifecycle and manage their overall technical support experience for a specific product family listed below, as selected by the customer to be covered ...
https://www.symantec.com/techsupp/enterprise/bcs/bcsadvanced.html
The following chart identifies, by Product Family, the Symantec Software eligible for coverage under Symantec Business Critical Services - Advanced Access Product ("BCS-AA"). Purchase of BCS-AA for a specific Product Family will entitle the purchaser to BCS-AA for all Symantec Software identified below as part of that Product Family.
http://eval.symantec.com/mktginfo/enterprise/other_resources/b-bcs_enhancement_services_overview_20038698.en-us.pdf
If you request Symantec to perform services outside the scope of any Business Critical Services Proactive BCS Services or Technical BCS Services package you have purchased, we may direct you to contact an authorized Symantec consulting partner or Symantec …
http://eval.symantec.com/mktginfo/enterprise/other_resources/b-other_resources_bcs_support_matrix_07-2008.en-us.pdf
Symantec Corporation World Headquarters 20330 Stevens Creek Boulevard Cupertino, CA 95014 USA 1 408 517 8000 1 800 721 3934 www.symantec.com Symantec™ Business Critical Services Support Matrix Confidence in a connected world.
https://www.veritas.com/services/business-critical-services
Business Critical Services extend beyond rapid break-fix technical support. With proactive services and specialized support staff that develop an understanding of your business IT needs, our Business Critical Services help stabilize your infrastructure, optimize your IT operations, and provide rapid response when you need it.
https://www.rapid7.com/marketplace/rapid7/symantec_bcs
Rapid7 Insight is your home for SecOps, equipping you with the visibility, analytics, and automation you need to unite your teams and amplify efficiency.
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