Basic Tech Support Knowledge

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Technical support interview questions and answers

    https://www.careerride.com/technical-support-interview-questions.aspx
    Technical support interview questions and answers - Here are interview questions for technical support for bpo, technical support engineer, IT tech support etc. with answers - Tell us about your basic technical experience and qualifications., What technical skills do you possess that would benefit our company?, What do you know about our products and company?, Have you used any of our …

Important Skills for Tech Support Jobs

    https://www.thebalancecareers.com/tech-support-skills-list-2063774
    May 21, 2019 · Technical support staff maintain computer systems, ensure that they run smoothly, and fix problems as they arise. Tech support staff may also install and configure new hardware, undertake regular upgrades, and help other employees set up accounts, reset passwords, and other computer system related questions.

12 qualities of successful support techs - TechRepublic

    https://www.techrepublic.com/article/12-qualities-of-successful-support-techs/
    Effective prioritizing requires the support tech to have detailed knowledge of each employee's role in the organization, a thorough understanding of the nature of the business, and a firm grasp of ...

30 Common IT Support Interview Questions and Answers ...

    https://content.wisestep.com/common-interview-questions-answers-support/
    These questions are basics and any candidate should possess basic knowledge of these aspects. 13. Name the latest computer processors? This interview question for technical support tests your knowledge and if you updated with the latest technological trends. The latest computer processors are I3, I5, and I7 processor and Intel Pentium Quad Core ...

How to Get an Entry Level IT Helpdesk or Technical Support Job

    https://www.makeuseof.com/tag/get-entry-level-t-helpdesk-technical-support-job/
    Jun 15, 2015 · The complete package is a blend of formal education and certification. It’s not necessary, but it’s also not frowned upon. Most people in tech support don’t start out with that but build up to it over the years. Show Your Stuff. You’ve got your diploma, degree, certifications…all the proof that you have the basic …

Technical Support - Global Knowledge

    https://www.globalknowledge.com/ca-en/content/faq/technical-support/
    Once the app is installed on your Apple iOS, Android, or BlackBerry device, call Global Knowledge technical support at 1-866-825-8555, and our support staff will verify your enrollment and provide a mobile attendee URL. You will use this mobile attendee URL to access your class from any of your mobile devices throughout the week.

Computer Help Desk/technical Support Test! - ProProfs Quiz

    https://www.proprofs.com/quiz-school/story.php?title=computer-help-desk-technical-support-test
    Oct 31, 2019 · Most businesses nowadays store their information on computers, and it is essential to ensure that the data is kept secure. As a technical support team member, it is crucial for you to be available to meet any needs of the staff may have on any given day. Take the test below and see how much you know about the computer help desk and technical support.4.1/5

99 Tech Terms You Need to Know When You're New to Tech ...

    https://skillcrush.com/2015/03/26/99-tech-terms/
    Tech Terms 101: Social Media 1. Content curation. Even if you’re new to tech, chances are you’re not new to social media. Content curation is the process social media sites use to gather and present content (articles, links, videos, images, etc.) that are relevant to a specific topic or a user’s area of interest.



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