Autosupport Netapp Email

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Adding AutoSupport email recipients - NetApp Documentation

    https://docs.netapp.com/ontap-9/topic/com.netapp.doc.onc-sm-help-900/GUID-1671E980-49C9-4DE5-921A-BD8F279A6215.html
    Click Hardware and Diagnostics > AutoSupport. Select the node, and then click Edit. In the Email Recipient tab, type the address of the email recipient, specify whether the recipient receives a full message or a short message, and then click Add. Click OK.

Managing AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-DF931E89-B833-4DED-83B5-A97F7EC97425.html
    AutoSupport is a mechanism that proactively monitors the health of your system and automatically sends messages to NetApp technical support, your internal support organization, and a support partner.

Setting up AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    Set autosupport.mailhost to one or more mail hosts, separated by commas. You can set a maximum of five. Set autosupport.from to the email address that sends the AutoSupport message. Set autosupport.max_smtp_size to the email size limit of your SMTP server.

How to manually send AutoSupport files to NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1036282/~/how-to-manually-send-autosupport-files-to-netapp-
    NetApp's AutoSupport database cannot parse e-mails with this formatting and so AutoSupport e-mails cannot be forwarded from Outlook to NetApp. For instructions on disabling the 'auto remove line breaks' feature in Outlook, see Microsoft KB article 287816 Open the directory that comes with the file and attach to the e-mail all the.gz files.

How to set up AutoSupport - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030460/~/how-to-set-up-autosupport-
    The command to specify hosts that send AutoSupport e-mail messages to NetApp Technical Support is: options autosupport.mailhost hostname,... You can specify up to five mail host names. Separate the names with commas, and do not include spaces in the list. (Default host name is the administration host.)

How to configure AutoSupport in Data ONTAP - NetApp

    https://kb.netapp.com/app/answers/answer_view/a_id/1030087/~/how-to-configure-autosupport-in-data-ontap-
    Up to five e-mail addresses are allowed. Enter the addresses as a comma-separated list with no spaces in between. By default, no list is defined. Ensure you add [email protected] to the 'to' list. C-Mode. autosupport modify -node <node name> -to <mail address>,<mail address>... Add a mail server to transmit AutoSupport messages: 7-Mode

AutoSupport options - NetApp

    https://library.netapp.com/ecmdocs/ECMP1368862/html/GUID-BBCB6CA0-88BF-4C94-9048-9643769F4BAB.html
    Specifies the maximum email message size for SMTP (email) transfers of AutoSupport messages. This option applies to all messages sent to autosupport.to, autosupport.noteto, and autosupport.partner.to. It also applies to messages sent to NetApp technical support if autosupport.support.transport is smtp. You should set this value to the email size limit of your SMTP …

Setting up AutoSupport - NetApp Documentation

    http://docs.netapp.com/ontap-9/topic/com.netapp.doc.dot-cm-sag/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    Optional: Confirm that the AutoSupport message is being sent to your internal support organization or to your support partner by checking the email of any address that you configured for the -to, -noteto, or -partner-address parameters of the system node autosupport modify command.

Setting up AutoSupport - NetApp

    https://library.netapp.com/ecmdocs/ECMP1196796/html/GUID-91C43742-E563-442E-8161-17D5C5DA8C19.html
    Optional: Confirm that the AutoSupport message is being sent to your internal support organization or to your support partner by checking the email of any address that you configured for the -to, -noteto, or -partner-address parameters of the system node autosupport modify command.

Troubleshooting AutoSupport when messages are not received

    https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
    AutoSupport cannot create the AutoSupport content in the spool directory. You can view what AutoSupport is trying to collect by entering the system node autosupport history show -detail command. collection-in-progress: AutoSupport is collecting AutoSupport content.



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