Searching for Autosupport Mail To Failed Unknown User information? Find all needed info by using official links provided below.
https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for assistance.
https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMP1636068/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured. About this task.
https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected], the messages might still be sent to the user addresses, since they are internal to Exchange.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
initializing or collection-failed: Contact technical support because AutoSupport cannot generate the message. ignore, re-queued, or transmission failed: Check that destinations are correctly configured for SMTP, HTTP, or HTTPS because AutoSupport cannot deliver the message.
https://community.emc.com/docs/DOC-38962
Sep 18, 2014 · 1) To verify that autosupport (ASUP) is getting relayed by the exchange server: Check if ASUPs can be sent to a local email address, an email address on the same Mail Server. # autosupport send [internal-email-addr] Check that an ASUP can be sent to an email address outside the local mail server. # autosupport send [external email-addr]
https://kb.netapp.com/app/answers/answer_view/a_id/1001067/~/top-data-ontap-autosupport-issues-and-solutions-
Nov 27, 2018 · NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information …
https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for assistance.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
Nov 28, 2017 · Cause 3: SMTP mail hosts are not configured properly. How to determine if this is the cause. Run the following command in a clustershell: ::> system autosupport show -fields mail-hosts -node <node_name>. Replace the <node_name> with the name of the node. At least one mail host should be listed in the output.
https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .
https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected], the messages might still be sent to the user addresses, since they are internal to Exchange.
https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
initializing or collection-failed: Contact technical support because AutoSupport cannot generate the message. ignore, re-queued, or transmission failed: Check that destinations are correctly configured for SMTP, HTTP, or HTTPS because AutoSupport cannot deliver the message.
https://kb.netapp.com/app/answers/answer_view/a_id/1000203/~/autosupport-alerts-now-viewable-in-active-iq-
Nov 27, 2017 · AutoSupport created cases are being opened and auto-closed as a proactive measure, with no contact between the user and the NetApp Support Center. A significant number of cases every month are getting auto-closed within 23 hours, due to the lack of contact from the user.
https://community.emc.com/docs/DOC-38962
Sep 18, 2014 · 1) To verify that autosupport (ASUP) is getting relayed by the exchange server: Check if ASUPs can be sent to a local email address, an email address on the same Mail Server. # autosupport send [internal-email-addr] Check that an ASUP can be sent to an email address outside the local mail server. # autosupport send [external email-addr]
https://kb.netapp.com/app/answers/answer_view/a_id/1007092/~/cannot-send-autosupport-e-mail%2C-error-message%3A-unknown-user-
Nov 28, 2017 · If a message is received stating "Unknown User" or "Unknown mailbox," the mailhost is attempting to deliver e-mail addresses to [email protected] to a local user on your own network, which is a indication that relaying is not configured properly, or your mailserver thinks netapp.com is a local domain. Contact your mail host vendor for ...
https://kb.netapp.com/app/answers/answer_view/a_id/1006525/~/troubleshooting-workflow%3A-autosupport-messages-are-not-received-by-netapp
Nov 28, 2017 · system autosupport modify -node local -noteto [email protected], where [email protected] is replaced with a known working e-mail address that can be accessed from the mail hosts, by either support or user personnel. system node autosupport invoke -node * -type test -uri mailto:[email protected] "Did you see this"
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-BB7D6D5E-1A4D-43F1-A1C4-3788D1EC83A5.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMLP2429205/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
Troubleshooting rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://library.netapp.com/ecmdocs/ECMP1636068/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
Troubleshooting EMS events about rejected or failed SMTP attempts If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://kb.netapp.com/app/answers/answer_view/a_id/1032277/~/how-to-enable-relaying-for-exchange-2000%2C-thereby-preventing-autosupport-to
Nov 28, 2017 · This prevents sending AutoSupport messages from the user storage systems to the NetApp AutoSupport database. If the storage system is configured with the user addresses and with [email protected] , the messages might still be sent to the user addresses, since they are internal to Exchange.
https://library.netapp.com/ecmdocs/ECMP1368701/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html
collection-failed: AutoSupport cannot create the AutoSupport content in the spool directory. You can view what AutoSupport is trying to collect by entering the system node autosupport history show -detail command. collection-in-progress: AutoSupport is collecting AutoSupport content.
https://library.netapp.com/ecmdocs/ECMP1155684/html/GUID-FA49BBFF-183C-488D-BBFB-6B4B435B4E97.html
If the system attempted to send an AutoSupport email, but the attempt resulted in an EMS event about a rejected or failed SMTP or an unknown user, you can check the relaying configuration for the mail host to determine whether relaying is denied or incorrectly configured.
https://kb.netapp.com/app/answers/answer_view/a_id/1001067/~/top-data-ontap-autosupport-issues-and-solutions-
Nov 27, 2018 · NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information …
https://community.netapp.com/t5/Active-IQ-and-AutoSupport-Discussions/autosupport-help-Unknown-user/td-p/13151
for the "unknown user" check the mail transport server (all if you have many) for mail forwarding and/or check if any firewall port 25tcp used for the outbound mail. The AutoSupportStatus OFF is because the filer can't send the asup to [email protected] .
http://www.postfix.org/postconf.5.html
Note: if you use this feature for accounts not in the UNIX password file, then you must specify "local_recipient_maps =" (i.e. empty) in the main.cf file, otherwise the Postfix SMTP server will reject mail for non-UNIX accounts with "User unknown in local recipient table". Examples:
https://www.cisco.com/c/en/us/td/docs/security/esa/esa12-1/user_guide/b_ESA_Admin_Guide_12_1/b_ESA_Admin_Guide_12_1_chapter_0100010.html
User Guide for AsyncOS 12.1 for Cisco Email Security Appliances - GD (General Deployment)-System Administration ... In the Mail Operations section, select the functions and/or listeners to suspend. If the appliance has multiple listeners, you can suspend email receiving on individual listeners. ... The sending of AutoSupport’s weekly status ...
https://software.fujitsu.com/jp/manual/manualfiles/m120006/b1fw5960/01enz203/b5960-00-02-05-02.html
Autosupport cannot connect to host lavender (Unknown mhost) autosupport transmission. Information. The device trap message is output as is. Display example is as follows. System Notification mail sent. UPS power being supplied. Warning. The device trap message is output as is. Display example is as follows. Input power to UPS at 192.168.1.10 ...
https://software.fujitsu.com/jp/manual/manualfiles/M080051/J2X14340/04ENZ200/J4340-00-02-07-02.html
The message contents may differ depending on the Data ONTAP(R) version and the event.
https://sannasadmin.blogspot.com/2012/06/netapp-beginner-guide-has-details-about.html
Jun 24, 2012 · 100 useful commands for NetApp Beginners (1 to 10) ... BMC has (1) user: naroot ASUP enabled: on ... If you need to remove only one mail id, use.. options autosupport.to <just mention only the e-mail you want to stay in separation of commas (,)
https://netappnotesark.blogspot.com/2015/09/netapp-hardware-interview-questions-and.html
* Netapp Hardware Interview questions and answers * 1. What is NVRAM..? Ans:-Non-volatile battery-backed memory (NVRAM) is used for write caching.2. Do you know how data is written to the disk in Netapp.? Please explain..?
https://github.com/Octopussy-Project/Octopussy/blob/master/var/lib/octopussy/conf/services/NetApp_NetCache.xml
Octopussy - Open Source Log Management Solution. Contribute to Octopussy-Project/Octopussy development by creating an account on GitHub.
https://o365info.com/smtp-relay-in-office-365-environment/
This article describes how to set up a Simple Mail Transfer Protocol (SMTP) relay in Microsoft Office 365 environment (Exchange online). In this article, we will discuss the reason for using IIS SMTP relay configuration when using office 365 subscription, the required configuration and in the last part we will demonstrate how to troubleshoot common mail flow scenarios.
http://www.gurago.pl/DataDomainDocumentation/docu78746_Data-Domain-Operating-System-6.0-Administration-Guide.pdf
EMC® Data Domain® Operating System Version 6.0 Administration Guide 302-003-094 REV. 02
https://www.readkong.com/page/security-hardening-guide-for-netapp-ontap-9-4764580
Technical Report Security Hardening Guide for NetApp ONTAP 9 Guidelines for Secure Deployment of ONTAP 9 Product Security Team, NetApp July 2019 TR-4569 Abstract This technical report provides guidance and configuration settings for NetApp® ONTAP® 9 to help organizations to meet prescribed security objectives for information system confidentiality, …
https://www.netapp.com/us/index.aspx
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https://forum.firetrust.com/viewtopic.php?t=25143
Jul 09, 2018 · OK thanks. The logs didn't come through, but that's expected as the sending system is the same as restoring an email So instead, can you go into Help >> User Files >> there will be a file in there called autosupport.eml >> if you can email me that file to [email protected] Thanks
https://www.cisco.com/c/en/us/td/docs/security/ces/user_guide/sma_user_guide_11-4/b_SMA_Admin_Guide_11_4/b_NGSMA_Admin_Guide_chapter_01011.html
Mar 29, 2018 · This feature, called ‘AutoSupport’, is a useful way to allow Customer Support to be proactive in supporting your needs. AutoSupport also sends weekly reports noting the uptime of the system, the output of the status command, and the AsyncOS version used.
https://nayabrasools.blogspot.com/2013/08/netapp-options-command_9445.html
Aug 14, 2013 · Enables/disables the autosupport notification features (see na_autosupport(8)). The default is on to cause autosupport notifications to be sent. This option will override the autosupport.support.enable option. autosupport.from Defines the user to be designated as the sender of the notification. The default is [email protected].
How to find Autosupport Mail To Failed Unknown User information?
Follow the instuctions below:
- Choose an official link provided above.
- Click on it.
- Find company email address & contact them via email
- Find company phone & make a call.
- Find company address & visit their office.
