Searching for Articulate Support Case information? Find all needed info by using official links provided below.
https://articulate.com/support/contact/case
Contact customer support to get help with any Articulate product, such as Articulate 360 or e-learning tools Articulate Storyline 360, Studio 360, or Articulate Online. ... Submit a support case. If you need help with Articulate software, you're in the right place! …
https://articulate.com/support/upload/
If you need more help, please contact support at [email protected]. Upload your files. Upload your project files for us to review and help resolve your open case as …
https://community.articulate.com/discussions/articulate-storyline/submitting-support-case-question
How long does it usually take to upload a file for a support case? I've been waiting for over 30 minutes for the "send request" button to stp spinning. Submitting Support Case Question - Articulate Storyline Discussions - E-Learning Heroes
https://community.articulate.com/discussions/articulate-presenter/submit-a-support-case-not-working
Not able to get any emailed confirmation that my support case has been submitted. Signed up for these community forums and I got the automated email right away. Not sure why I can't submit a support case? Any help? Super frustrating when I need to submit a support case about submitting a support case…
https://articulate.com/support/360/policy
Tier 3 support is specialized support for unique technical challenges, unusual installation environments, uncommon errors, and escalations from Tier 2 support. 2. Supported Software Versions. We support the most current release of Articulate 360 software. 3. Items Covered by Articulate 360 Support …
https://community.articulate.com/discussions/articulate-storyline/submit-a-case-not-working
The last case I see under your Articulate ID is from May 8th regarding triggers, so it looks like this latest case didn't come through. When you do open a new case, you should receive a confirmation email from us immediately. I'll go ahead and open a new case for you, and we'll get you links to the character bundles you need. Stay tuned!
https://community.articulate.com/discussions/articulate-storyline/can-t-sign-in-session-expired
I'm very sorry to hear of this expiration snag and have opened support cases along with corresponding details for each of you. I know a few of you are under a deadline, so we'll do everything we can to get the issues you're facing sorted out as quickly as possible! Look out for an email from our team at [email protected] with the next steps!
https://articulate.com/customers
What’s more, Articulate Storyline has made it easy for a team of designers with varying experience levels to expand the series. And with the added support of Articulate's E-Learning Heroes community, the #1 community for course creators, LexisNexis feels confident using Articulate as its e-learning solutions provider.
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