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https://discussions.apple.com/thread/2580996
Sep 24, 2010 · As far as I know Express Lane is a feature for the iPhone not only for the iPhone: In an attempt to put more troubleshooting know-how in the hands of its customers, Apple has created Express Lane, a simple to use resource for locating issues and solutions to …
http://theapplegoogle.com/2010/09/apples-express-lane-support/
Sep 14, 2010 · Apple has just opened up a new online service to further support its customers. The new service is dubbed “Express Lane” and can be accessed via the Apple website. Apple already offers the best customer support in any industry and is striving to further improve it. You need to select a product from the product …
https://gist.github.com/3016633
Jun 29, 2012 · My chat with MobileMe Express Lane support about iCloud Mail and iPhone 3G - gist:3016633. My chat with MobileMe Express Lane support about iCloud Mail and iPhone 3G - gist:3016633 ... Hi, welcome to Apple! My name is Shante with MobileMe support. Please give me a moment to look over the information you provided.
https://appleinsider.com/articles/10/09/14/apple_offers_personalized_support_with_express_lane_website
Apple has added a new feature to the support section of its website dubbed "Express Lane," making it easy for customers to select a product, detail any issue they may have, and get in contact with ...
https://www.macintouch.com/readerreports/mobileme/topic4953-004.html
Feb 17, 2012 · I recently logged into my MobileMe account and was told I had to change my password for 'security reasons'. This was odd as I'd typed my password correctly this time and the past 8 years or so. I emailed Apple (Express Lane) and was told I had to change it.
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