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https://en.wikipedia.org/wiki/Electronic_performance_support_systems
An electronic performance support system (EPSS) is any computer software program or component that improves user performance.. EPSSs can help an organization to reduce the cost of training staff while increasing productivity and performance. They can empower employees to perform tasks with a minimum amount of external intervention or training.By using this type of system an employee ...
https://msu.edu/~sleightd/epssyn.html
An electronic performance support system displays some or most of the following characteristics. Computer-based. EPSSs are computer-based, which is what the "electronic" in their name indicates. There have been older attempts at performance support systems, such as a series of manuals, job aids, and other paper material.
https://www.techopedia.com/definition/19113/electronic-performance-support-system-epss
Electronic Performance Support System: An electronic performance support system (EPSS) is a special kind of software program for the training of individuals. It helps the user of the program to complete a certain task in a guided manner. This system is widely used in many places due to its potential to increase the productivity of the ...
https://academy.whatfix.com/electronic-performance-support-system-characteristics/
Mar 13, 2017 · A user needs an electronic performance support system just in time to perform a task. Therefore, it definitely needs to be fault tolerant. In the case of breakage of communication, information should not be lost.
http://eprints.rclis.org/5705/1/EPSS.pdf
Electronic Performance Support Systems are used for: • Task structuring support: help with how to do a task (procedures and processes), • Access to knowledge bases (help user to find information needed) • Alternate forms of knowledge representation (multiple representations of knowledge, e.g., video, audio, text, image, data) 3.
https://trainingmag.com/content/lessons-learned-implementing-performance-support-platforms
Jun 04, 2012 · “Day One Performance” was a vision developed in the 1990s by Gery (1991) and other EPSS (Electronic Performance Support Systems) practitioners. This vision portrays a seemingly perfect solution for corporate IT competency challenges. The solution was based on the most basic form of workplace learning: apprenticeship. The innovation this solution brought forth was that in the …
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