A Smartnet Contract Is Required For Support

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What is Smartnet? Do I need one? Cisco Forum FAQ ...

    http://www.dslreports.com/faq/9249
    What is Smartnet? Do I need one? ... Cisco Smartnet Support Contract Choosing Suitable Smartnet Contract To have ideas of which Smartnet contract is available for your Cisco product, check out the ...

Cisco SMARTnet contract - 121720 - The Cisco Learning Network

    https://learningnetwork.cisco.com/thread/121720
    Nov 13, 2017 · Cisco SMARTnet Service is a technical support service that can give your IT staff direct, anytime access to Cisco experts and online self-help resources required to resolve issues with most Cisco products. When you have SMARTnet Service, you can choose from a broad range of service delivery options for Cisco products.

SmartNet Contract Download Entitlement - Cisco Community

    https://community.cisco.com/t5/smart-call-home-discussions/smartnet-contract-download-entitlement/td-p/2015074
    An embedded support feature available on a broad range of Cisco products, it is provided at no additional cost with an active Smart Net Total Care Service, SP Base, Unified Computing Support Service, or Mission Critical Support Service contract for the designated products.

Service Description: SMARTnet Services

    https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/SMARTnet.pdf
    SMARTnet Services at the end of this document have the meaning ascribed in the Glossary of Terms at the above URL. Cisco shall provide the SMARTnet Services described below as selected and detailed on the Purchase Order for which Cisco has been paid the appropriate fee. Part I - Technical Support – Cisco Responsibilities

Cisco Smartnet - New download policy - Cisco Community

    https://community.cisco.com/t5/cisco-cafe/cisco-smartnet-new-download-policy/td-p/1860738
    Dec 12, 2011 · Now it appears we also need to pay a premium for their support which now their goal is to have everyone locked in for a least one contract per model for each type of device annually to get the latest software. With the frequency they come out with new models and end-of-support older models this is going to be too costly.

What is SMARTnet, how does it work and how much does it ...

    https://www.networkworld.com/article/2349708/what-is-smartnet--how-does-it-work-and-how-much-does-it-cost-.html
    Also Adtran has a similar program to SMARTnet called ACES. Adtran's technical support is probably the best in the industry, and you don't need to have an ACES contract to get tech support from Adtran.

Service Description - Cisco Solution Support with SMARTnet

    https://www.cisco.com/c/dam/en_us/about/doing_business/legal/service_descriptions/docs/cisco-solution-support-with-smartnet.pdf
    Cisco_Solution_Support_with_SMARTnet.doc Service Description: Cisco Solution Support with SMARTnet ... is not a contract between you and Cisco. The contract, if any, governing the ... • Customer is required, at the Customer’s expense, during the term of the Services, to procure and sustain a level of technical maintenance and support ...

Can someone give me a basic overview of Cisco SmartNet?

    https://community.spiceworks.com/topic/339389-can-someone-give-me-a-basic-overview-of-cisco-smartnet
    May 23, 2013 · Today, I found out that I need to upgrade the software on my wireless controller. Logging in and going to the download said additional entitlement required. I have an email out to Cisco support on the issue. My questions are: How is access to SmartNet supposed to work, generally? What is a Service Access Management Tool Administrator?

Cisco SMARTnet Service

    https://das.ohio.gov/Portals/0/DASDivisions/InformationTechnology/IG/NGTS/Technical%20Implementation%20Resources/Service%20Details/Cisco%20Smartnet%20Service.pdf
    have a Cisco SMARTnet contract? 10 ... to Cisco experts and online self-help resources required to resolve issues with most Cisco products. With SMARTnet Service, you can choose from a broad range of service delivery ... Cisco SMARTnet onsite support is the appropriate choice when:

Cisco SMARTnet Benefit - Cisco, Juniper, HP Support

    https://www.ithsc.com/ciscohardwaremaintenance/
    Cisco SMARTnet Benefits SMARTnet Benefit 1: Access to Cisco Tools and Information A SMARTnet contract gives you extended access to cisco.com, with a SMARTnet contract you are entitled to download and use a number of software tools that have been designed …



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