A Consumer Support Architecture For Enhancing Customer Relationships

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A Consumer Support Architecture for Enhancing Customer ...

    http://wseas.us/e-library/transactions/information/2009/28-857.pdf
    A Consumer Support Architecture for Enhancing Customer Relationships Jyhjong Lin Department of Information Management, Ming Chuan University E-mail: [email protected], Fax: 886-3-3593875 Abstract For enterprises, customer relationships have been commonly recognized as a critical factor to succeed their business.

A Consumer Support Architecture for Enhancing Customer ...

    http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.590.720
    CiteSeerX - Document Details (Isaac Councill, Lee Giles, Pradeep Teregowda): For enterprises, customer relationships have been commonly recognized as a critical factor to succeed their business. Effective customer relationships could help enterprises deliver services/products to customers based on their needs, preferences, or past transactions.

Enhancing customer relationships by semantic consumer ...

    https://www.researchgate.net/publication/256720540_Enhancing_customer_relationships_by_semantic_consumer_support_systems
    Enhancing customer relationships by semantic consumer support systems Article in Information Processing Letters 112(22):860–868 · November 2012 with 7 Reads How we measure 'reads'

Enhancing customer relationships by semantic consumer ...

    https://www.sciencedirect.com/science/article/pii/S002001901200213X
    Nov 30, 2012 · Highlights A specification method for describing CSS customer information/requests and enterprise services in respective ontologies is presented. The method starts from identifying experiences of customers/enterprises, through browsing their new ideas, and ends with the consistency verification. The semantic CSS enhances customer relationships by providing effective decision supports through ...Author: Jyhjong Lin

8 Ways to Enhance Your Customer Relationships ...

    https://www.allbusiness.com/8-ways-to-enhance-your-customer-relationships-104553-1.html
    8 Ways to Enhance Your Customer Relationships. By Guest Post In: Apps & Software, Cloud Computing, Sales, Technology. Facebook 0 Tweet 0 LinkedIn 0 Print 0 “Manage Your Business” series sponsored by Microsoft. Relationships are the foundation of every small business’ success. But as your business grows, it can become harder to sustain ...

Information Systems for Enhancing Customer Relationships

    https://www.researchgate.net/publication/49942051_Information_Systems_for_Enhancing_Customer_Relationships
    For their usefulness on enhancing customer relationships, we review in this study, these existing systems by presenting their characteristics and discussing how these characteristics are useful ...

An Ontology-Based Architecture for Consumer Support ...

    http://wseas.us/e-library/transactions/information/2010/89-154.pdf
    An Ontology-Based Architecture for Consumer Support Systems Jyhjong Lin, Jenperng Yu, and Changling Hsu Department of Information Management, Ming Chuan University E-mail: jlin, jpyu, [email protected]; Fax : +886-3-3593875 Abstract For enterprises, customer relationships have been commonly recognized as a critical factor to succeed

Enhancing customer relationships - PwC

    https://www.pwc.com.au/industry/retail-consumer/assets/customer-relationships-jun14.pdf
    Enhancing customer relationships In most cases retailers and consumer goods companies will already have the elements in place for an effective customer intelligence framework. What many companies are missing, however, is a formalised structure which enhances accountability of an issue, consistency of resolution and customer experience, as well as

How to Build Strong Customer Relationships to Boost Retention

    https://www.crazyegg.com/blog/customer-relationships-boost-retention/
    Sep 07, 2018 · How to Build 1-to-1 Customer Relationships in 2016. No matter how “automated” your business is, relationships are key. If cash is oxygen, strong customer relationships are H20. Many marketers start this journey by focusing on tactical retention techniques. They …

A CLOUD DEPLOYMENT APPROACH FOR CONSUMER …

    http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1029&context=pacis2014
    A CLOUD DEPLOYMENT APPROACH FOR CONSUMER SUPPORT SYSTEMS Jyhjong Lin Ming Chuan University, ... on enhancing customer relationships has already been demonstrated (Bueren, et al. 2004). However, from the ... the architecture for Consumer Support Systems Ta sk Ser vice sha r edi nf o.



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