Searching for 37signals Support Smiley information? Find all needed info by using official links provided below.
https://smiley.37signals.com/smiley/comments/thanks
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https://blog.teamtreehouse.com/smiley-the-37signals-customer-support-happiness-report
Following up after our discussion yesterday of 37signals’ office, I had to share the link to their new Customer Support Happiness Report.What an amazing idea! They let anyone come to the site and see how customers are reviewing their interactions.
https://www.accessify.com/3/smiley.37signals.com
smiley.37signals.com: Get help from the Basecamp support team Ask us a question, read through a guide, or watch some videos. Whatever kind of help you need, we've got you covered.
https://signalvnoise.com/posts/3026-fast-and-great-support-from-the-37signals-team
Oct 13, 2011 · Our support team works hard every day to make our customers happy, and we’re always proud to show how great a job they do.. In addition to making customers happy, our fantastic team also answers questions fast.Across the last 500 new cases we’ve received during our normal hours, we’ve responded to 97% in less than hour, with the average case answered in 14 minutes and solved in 25 …
https://www2.deloitte.com/content/dam/insights/us/articles/37signals/DUP345_Case-Study_37Signals_vFINAL.pdf
support data, is now a tool that more than half of the company uses every day. Because of the dashboard, the customer support team was better able to manage work and email, decreas- ... smiley.37signals.com, accessed March 15, 2013. 5. Lorang interview. About the author
https://signalvnoise.com/posts/2774-smiley-goes-public-now-everyone-can-see-how-our-customers-feel-about-our-customer-support
Feb 11, 2011 · Smiley goes public: Now everyone can see how our customers feel about our customer support Jason Fried wrote this on Feb 11 2011 48 comments. Tweet ; ... Not sure how this thread took on such a negative turn.. personally I am a huge fan of 37signals and Smiley just proves that they are continuing to innovate not just with technology – but ...
https://signalvnoise.com/posts/2787-a-look-at-smiley-by-the-numbers
Feb 24, 2011 · The whole point of exposing Smiley publicly was to encourage transparency, and I’d like to continue that by sharing the same results I shared with everyone here. I’ll give the results first; for those of you interested in the “how”, I’ll share details at the end. ... I hope you keep watching with us at the 37signals Customer Support ...
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