Searching for 24x7 Problem Resolution Support Web information? Find all needed info by using official links provided below.
https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
Mar 19, 2019 · If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used. Phone incident award You may submit a request via the web or by phone to receive a call back from support.
https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
One of these beneftis is “24×7 Problem Resolution Support incidents”, which provide the user with the ability to call in for technical support on an issue. These are valuable and are worth upwards of $500 per incident. WHY or WHY NOT USE SAB 24×7 PROBLEM RESOLUTION SUPPORT (PRS) INCIDENTS
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will …
https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
Oct 14, 2010 · Microsoft SA (Software Assurance) - 24x7 Support. ... (SA) you get a complimentary phone support incident, plus unlimited Web support for all the Servers covered with SA. You are also entitled to an additional phone support incident for every US$200K spent on System and Application SA, and for every US$20K spent on Server and Client Access ...
https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
VLSC Software Assurance Guide. ... Support (for example, 24x7 Problem Resolution Support, Extended Hotfix Support) Staff Development/Training Managers/HR Manager/IT Manager. ... You may submit your support request via the web or by phone to receive a call back from support. Your phone support incident will be decremented from your Software ...
https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
24x7 Problem Resolution Support provides as-needed phone and web incident support for Microsoft desktop and server products via a direct connection to Microsoft. Maximize uptime and lower support costs. Enhance IT productivity by reducing time spent troubleshooting and resolving issues.
https://dk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues. Before you use:
http://download.microsoft.com/download/0/1/8/01849D27-C75E-4643-9289-DBBF78A90376/premier-support-software-assurance-datasheet.pdf
transferred to a Premier Support Agreement. Within the Software Assurance “24X7 Support” benefit your organization. SA Incidents can be converted into Premier’s Problem Resolution Services (AKA Reactive or PRS) hourly rate. Incidents converted this way are subject to conversion rates determined by local pricing and bill rates.
https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues.
https://www.shi.com/CustomerServices/SHIInfo.aspx?ContentID=87861
Customers that qualify for 24X7 Problem Resolution phone support also qualify for unlimited web support for all Servers on the agreement covered with active Software Assurance. 4. For Premier Support customers, 24X7 Problem Resolution Support incidents are eligible to convert into Premier hours.. 5.
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